Month: June 2022

Bucket filling with water

Leadership Tip: Fill the Bucket

Every person has an emotional bucket for their relationships. We have a bucket for every relationship we are in, including our relationship with ourselves. When the bucket is full, we feel a high sense of trust and safety in the relationship. The bucket is filled with positive interactions that feel good and build trust, giving…
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I will never forget the first time I terminated someone’s employment

What a dreadful situation. So many years of education. And yet I had never learned how to let somebody go. It was stressful for both of us, and I wasn’t sure what to say. I fumbled through the conversation I wasn’t sure how to tactfully explain to someone that they had performed their job so…
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Iceberg Model Events Patterns systemic Structures and Mental Models

How Do You Feel About Systems Thinking?

It’s been deemed one of the key management competencies of the 21st century. It’s an area of great potential for organizations. But I’ve observed that the term “systems thinking” creates stress. It falls outside of people’s comfort zone. It’s perceived as technical and complicated. And while there’s a lot about system thinking that can be…
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Mutually Agreed Upon Expectation Make A Huge Impact

Making an Impact with Expectations

3 hours. Not a huge amount of time to get results. The organization was struggling with policies and procedures not being followed. The senior leaders were putting a lot of time into dealing with individual incidents while those that remained unaddressed created increasingly large and complex problems in the background. It was creating stress for…
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