Author: Melanie Taylor Consulting

Leadership tip: What middle managers need: Better leadership SUPPORT. What middle managers get instead: Leadership TRAINING.

The Senior Leaders are Missing Out

“This training is excellent, but what do we do if we’re not getting this type of support from our Manager?” “I’m frustrated because I’m giving my team this type of support and it’s working, but I get none of this from my Manager.” “I have no idea what my objectives are, how am I supposed…
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Leadership Tip: Recipe for Disaster Ingredients 1 set of missing or unclear expectations 1 dose of poor communication High-stress situation (optional) Instructions 1. Direct team to take action using missing or unclear expectations. 2. Let team members make assumptions, interpretations, and best guesses using poor communication. 3. Wait.

Recipe for Disaster

We need to stop blaming our teams for failing when they aren’t getting the things they need to succeed. Getting clear on expectations, ensuring people have the skills to communicate well, and checking to make sure expectations and communication are being used effectively take a lot of time and energy.   And it’s one of…
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Leadership tip: Without a level of personal confidence and emotional vulnerability, managers will often feel uncomfortable, even embarrassed, about having simple behavioural conversations with their employees - From The Truth About Employee Engagement by Patrick Lencioni

When You’re Resisting the Important Conversations

My suggestions were met with resistance.  Strong resistance.  “A team meeting?  That sounds awkward.”“One-on-ones, won’t that be weird?” We talked about the skills, approaches, and benefits.  And there was still resistance. That resistance took a little while to work through.  In a safe space, over time, we talked about what was really going on in…
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Leadership Tip: It's a great time to pull out your goal plan, celebrate your successes, think about the barriers, plan and do "the next right thing" with 4 pairs of hands giving thumbs up or high five.

Time to Revisit Your Goals?

Are your goals gathering dust? If you’re like many (most?) of us, your goal plans are currently sitting in a pile or a folder. Perhaps we can call it “The Good Intentions Folder.” So hard to get to.  So easy to forget. Turning goals into action requires discipline.  Focus.  Intention. Valuing and prioritizing the proactive,…
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Leadership Tip: Remote work is not the problem. DOn't try to solve your leadership issues by forcing people into the office

Forcing Return to Office Misses Opportunities

For remote work to work, leaders need to: These leadership practices build morale and motivation and contribute positively to performance both remotely AND in the office.  The “back to the office to get results” mandates are highlighting that managers are missing these essential skills.  They want people back in the office so they can do…
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Leadership tip: Psychological safety and empathy are not the opposite of expectations, accountability, and challenge

Empathy is Not the Opposite of Expectations

I keep encountering resistance to the terms “psychological safety” and “empathy.” When we open the discussion, it often turns out that people aren’t resistant to the concepts, they’re resistant to their interpretation of the concepts. In their mind, psychological safety and empathy equal coddling.  And they’re resistant to coddling. Which makes sense.  Overprotecting and enabling…
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This is my learning from failure post

This is Learning from Failure in Action

A few weeks ago I failed. I had made a goal to write and send/post an article every week.And then I failed.  Twice. My lesson from that failure was to increase my planning window to more than three days. I’ll have been away for 6 days by the time you read this. And you’re reading…
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Leadership tip: Let’s stop rewarding high performers by throwing them into a job they aren’t trained for, offering them little training, clarity, or support, and hoping they’ll figure it out...

New Leaders Need More

Isn’t it funny that we reward people who do their job really well by:

Leadership Tip: Maybe you don't need to learn HOW to have the DIFFICULT DISCUSSION Maybe you need to learn to STOP TRYING With cartoon images of 5 people at the bottom in various states of surprise.

Sometimes the Answer is Giving Up

Well-meaning, helpful people often ask: “How do I get through to them?” They’ve tried explaining it this way.They’ve tried explaining it that way.They’ve listened.They’ve asked questions.They’ve thought through their response for the 15th time.They’ve tried again.  And again.  And again.  And yet, the person they’re talking with still isn’t getting it. They’re blaming, attacking, and…
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Leadership tip: Define your success by YOUR progress, not by how you measure up to THEIR perfection. With a picture of women climbing up a bar graph toward a lightbulb.

Choosing Progress Over Perfection

They’d say it’s not enough. The 10 minutes I exercise. It should be longer. Faster.More. It’s not enough. And I need to remind myself that this is more.It’s more per week.It’s earlier.It’s more intense. Than when I started. While I may get to their more, right now, I need to focus on my more.I nudge forward…
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