Ideas to help you create an environment where people and performance thrive

Why Strategy?

Consider the people in the images below.  How far do you think they would travel in an hour? A day? A year?  If they spent the day giving their full effort, how might they be feeling?  In organizations, people are often “paddling in different directions.” They are working hard but producing few results for their effort. They are working long…
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Bucket being filled

Leadership Tip: Fill the Bucket

Every person has an emotional bucket for their relationships. We have a bucket for every relationship we are in, including our relationship with ourselves. When the bucket is full, we feel a high sense of trust and safety in the relationship. The bucket is filled with positive interactions that feel good and build trust, giving…
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Woman curled up with squiggle thoughts

I will never forget the first time I terminated someone’s employment

What a dreadful situation. So many years of education. And yet I had never learned how to let somebody go. It was stressful for both of us, and I wasn’t sure what to say. I fumbled through the conversation I wasn’t sure how to tactfully explain to someone that they had performed their job so…
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Systems Thinking Iceberg Model

How Do You Feel About Systems Thinking?

It’s been deemed one of the key management competencies of the 21st century. It’s an area of great potential for organizations. But I’ve observed that the term “systems thinking” creates stress. It falls outside of people’s comfort zone. It’s perceived as technical and complicated. And while there’s a lot about system thinking that can be…
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Mutually Agreed Upon Expectation Make A Huge Impact

Making an Impact with Expectations

3 hours. Not a huge amount of time to get results. The organization was struggling with policies and procedures not being followed. The senior leaders were putting a lot of time into dealing with individual incidents while those that remained unaddressed created increasingly large and complex problems in the background. It was creating stress for…
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Say no to pizza parties to solve workplace problems

Pizza is Not A Solution

Almost every caring, intelligent leader I’ve met has at some point attempted to solve a morale, motivation, or engagement problem with a pizza party. In our linear-thinking world, when faced with a problem, we often respond immediately with “we need more ____.”  We need more people We need more time We need more money We…
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Thoughts Feelings Behaviour and Results are all connected

Thinking it Through

Our thoughts, feelings, behaviour, and results are all connected. Every result we get comes from the “story we tell ourselves,” which means we can often change our outcomes by changing our thinking. Here’s an example: Issue: The Purchasing Manager is not doing their job well.  They’ve missed deadlines and made errors.  They take long lunch…
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Melanie Taylor laughing

Hello World!

You can only put so much on an “About” page before it becomes overwhelming at first glance. However, we’re all so much more than three paragraphs of professional highlights. Here’s a little bit more about me. I hope it inspires you to share a little bit more about you. I learned to drive on an…
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