Category: Creating a Culture Where People Thrive

Leadership tip: What middle managers need: Better leadership SUPPORT. What middle managers get instead: Leadership TRAINING.

The Senior Leaders are Missing Out

“This training is excellent, but what do we do if we’re not getting this type of support from our Manager?” “I’m frustrated because I’m giving my team this type of support and it’s working, but I get none of this from my Manager.” “I have no idea what my objectives are, how am I supposed…
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Leadership Tip: Remote work is not the problem. DOn't try to solve your leadership issues by forcing people into the office

Forcing Return to Office Misses Opportunities

For remote work to work, leaders need to: These leadership practices build morale and motivation and contribute positively to performance both remotely AND in the office.  The “back to the office to get results” mandates are highlighting that managers are missing these essential skills.  They want people back in the office so they can do…
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Leadership tip: Even the best wellness program can't cure an unhealthy culture with a picture of two branches with green leaves on them.

Wellness is About Culture, Not Programs

She was sick and tired of being sick and tired. She’d done the EAP counselling.She’d attended the lunchtime workshops.She used the company gym. And none of it helped her feel better. The lack of trust.The feeling of being in regular battle with her colleagues.The unaddressed performance issues that frequently impacted her and her work. They…
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Top Performers Leave

Fertilize Your Top Performers

He was struggling. Am I really doing a good job? Am I doing it right? Are there things I could be doing better? The stress was getting to him. Cracks in the foundation.  He talked to his boss frequently. But there never seemed to be a way to ask the questions that swirled in his head. It felt too risky…
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10 places to look to improve retention
Menopause is a leadership issue

Menopause is a Leadership Issue

October 18 is World Menopause Day. Should I be wearing a grey t-shirt? All jokes aside, it turns out menopause is not only a serious issue, it’s a leadership issue. CBC just published an article that references a new report by the Menopause Foundation of Canada, which suggests “missed work days, lower productivity and lost income…
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Strategy Matters

Strategy Matters

In organizations, people are often “paddling in different directions.” They are working hard but producing few results for their effort. They are working long hours and getting nowhere. They are tired, frustrated, and de-motivated.  Morale decreases. Resentment builds.  Strategy provides clarity around what the organization is aiming to achieve. It provides direction, offering people a sense of where the…
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Psychological Safety is your slight edge

Psychological Safety is Your Slight Edge

He rushed up immediately once I was finished speaking. “I don’t want to monopolize all of your time, but I wanted to say that you nailed it with safety. I did leadership development for years and there was always something missing. I’ve come to realize it’s safety.” This week, I had the pleasure of co-presenting to 150…
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Dealing with difficult people situations

Stop Dealing With “Difficult People”

I have been trying to avoid labelling people as “difficult.” And choosing instead to label the situation as “difficult.” I adopted this thinking when I was asked to create a “Dealing With Difficult People” program. I wanted one of the key concepts to be that ‘navigating conflict is much easier when you see yourself as…
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Working Smarter Not Harder

Working Smarter, Not Harder

I got sick this week.   I woke up Tuesday morning feeling terrible.    Ah, what to do? It’s hard to choose rest when you have things to do. And when you’ve been bombarded your whole life with messaging like: I battled the messaging and chose rest. But first, I needed to send a time-sensitive email. Thankfully, the…
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