People Not Doing What You Expect of Them?

Leadership Tip: Performance Issue = Unmet Expectation

Do they know what you expect of them?
Performance issues often result when we expect people to read our minds.

Do you know what you expect of them?
Performance issues often result when we can’t clearly state what we actually want.

Are your expectations reasonable?
Performance issues often result when we place unrealistic expectations on others because we don’t understand their situation, barriers, and competing priorities.

Are your expectations agreed upon?
Performance issues are often resolved when people are given the opportunity to discuss the expectations, barriers, and required support and feel they are a partner in achieving the outcome.

So many of our problems boil down to expectations.
So many of our opportunities boil down to expectations.

 

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