Tag: communication

Leadership Tip: Recipe for Disaster Ingredients 1 set of missing or unclear expectations 1 dose of poor communication High-stress situation (optional) Instructions 1. Direct team to take action using missing or unclear expectations. 2. Let team members make assumptions, interpretations, and best guesses using poor communication. 3. Wait.

Recipe for Disaster

We need to stop blaming our teams for failing when they aren’t getting the things they need to succeed. Getting clear on expectations, ensuring people have the skills to communicate well, and checking to make sure expectations and communication are being used effectively take a lot of time and energy.   And it’s one of…
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Leadership Tip: Maybe you don't need to learn HOW to have the DIFFICULT DISCUSSION Maybe you need to learn to STOP TRYING With cartoon images of 5 people at the bottom in various states of surprise.

Sometimes the Answer is Giving Up

Well-meaning, helpful people often ask: “How do I get through to them?” They’ve tried explaining it this way.They’ve tried explaining it that way.They’ve listened.They’ve asked questions.They’ve thought through their response for the 15th time.They’ve tried again.  And again.  And again.  And yet, the person they’re talking with still isn’t getting it. They’re blaming, attacking, and…
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sugget a work walk

Find the Opportunity to Walk and Talk

I’d like to thank Andrew Kaikkonen and the Lovers atWork Office Furniture team for inspiring this post and the outcomes in it.  Excellent people, ideas, and furniture solutions, in case you’re in the market! A few months ago, I suggested meeting for coffee and Andrew asked I’d be up for a walk instead.  The idea…
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Build your team by discussing values

Looking for A Great Team-Building Activity?

Looking for a great team-building activity? Lead a conversation about values.  If you don’t yet have values: If you have values: If you have defined behaviours: If you’re looking for an easy place to start: Respect and communication are commonly held values that are often not articulated, agreed upon, or documented.  Do the team members…
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Talking at is not the same as talking with

Talk Less. Listen More.

We tend to confuse notification with communication. We say “I spoke with them about it,” when often we mean, “I spoke AT them about it.” I told them. Now why aren’t they doing it? I told them. Now why aren’t they excited? I told them. Now why aren’t they being creative? Effective communication is not…
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