Tag: expectations

Leadership Tip: Recipe for Disaster Ingredients 1 set of missing or unclear expectations 1 dose of poor communication High-stress situation (optional) Instructions 1. Direct team to take action using missing or unclear expectations. 2. Let team members make assumptions, interpretations, and best guesses using poor communication. 3. Wait.

Recipe for Disaster

We need to stop blaming our teams for failing when they aren’t getting the things they need to succeed. Getting clear on expectations, ensuring people have the skills to communicate well, and checking to make sure expectations and communication are being used effectively take a lot of time and energy.   And it’s one of…
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Strategy Matters

Strategy Matters

In organizations, people are often “paddling in different directions.” They are working hard but producing few results for their effort. They are working long hours and getting nowhere. They are tired, frustrated, and de-motivated.  Morale decreases. Resentment builds.  Strategy provides clarity around what the organization is aiming to achieve. It provides direction, offering people a sense of where the…
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Build your team by discussing values

Looking for A Great Team-Building Activity?

Looking for a great team-building activity? Lead a conversation about values.  If you don’t yet have values: If you have values: If you have defined behaviours: If you’re looking for an easy place to start: Respect and communication are commonly held values that are often not articulated, agreed upon, or documented.  Do the team members…
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Talking at is not the same as talking with

Talk Less. Listen More.

We tend to confuse notification with communication. We say “I spoke with them about it,” when often we mean, “I spoke AT them about it.” I told them. Now why aren’t they doing it? I told them. Now why aren’t they excited? I told them. Now why aren’t they being creative? Effective communication is not…
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Leadership Tip: Performance Issue = Unmet Expectation

People Not Doing What You Expect of Them?

Do they know what you expect of them?Performance issues often result when we expect people to read our minds. Do you know what you expect of them?Performance issues often result when we can’t clearly state what we actually want. Are your expectations reasonable?Performance issues often result when we place unrealistic expectations on others because we…
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I will never forget the first time I terminated someone’s employment

What a dreadful situation. So many years of education. And yet I had never learned how to let somebody go. It was stressful for both of us, and I wasn’t sure what to say. I fumbled through the conversation I wasn’t sure how to tactfully explain to someone that they had performed their job so…
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