They keep missing deadlines. They aren’t managing their team well. They aren’t hitting their targets. They <insert thing that I wish would just resolve itself here>. Leaders spend a lot of time hoping problems will go away. They’re missing the point that leadership is mainly about making the problems go away (or better yet, preventing…
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Do they know what you expect of them?Performance issues often result when we expect people to read our minds. Do you know what you expect of them?Performance issues often result when we can’t clearly state what we actually want. Are your expectations reasonable?Performance issues often result when we place unrealistic expectations on others because we…
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Punishment and avoidance rarely work. Approach performance issues with curiosity and empathy and you may find the discussion and solution are less difficult than you anticipated: When discussing and resolving performance issues: 🟠Prepare – prepare yourself physically, mentally, and emotionally 🟠Present – present the situation as you see it 🟠Discover – understand what is going…
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