Tag: root cause

Don't just ask why? answer it

Why are they doing THAT?!”

“Why are they doing THAT?” “WHAT were they thinking?” “How did they think THAT was a good idea?” “WHY can’t they just sort it out themselves?” Sigh. Questions like these are asked all day, every day, in organizations.  We express them in frustration to a colleague. We mutter them to our tired selves.  We bring…
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Ask this powerful question often: How can I help them feel safe?

Create Safety to Get Results

Not getting the results you’re looking for? How are people in your organization feeling? Are they stressed? Worried? Fearful?  If they are, those feelings are taking priority in their brains and preventing them from doing and feeling their best. When we focus on helping people feel safe – psychologically and physically, we help people shift their thinking…
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